We are aware that members who use BTInternet for their emails may have been missing getting emails coming from the Province. We have taken steps our end to try and stop BT from treating our emails as SPAM but while this process is underway we would ask that you check your SPAM folders on your devices and if there are any emails from the province, to follow the instructions below, these will mark our emails as safe on your devices and you shouldn\’t miss any more correspondence from us.
We recommend you regularly check your Spam folder as sometimes emails you’re expecting may end up there. If they do, select the message and click on Move to and from the drop list down select your chosen folder. Alternatively, you can drag and drop the email back into your Inbox.
This tells us that you\’re happy to receive this type of email and we’ll eventually send it to your Inbox instead of automatically putting it in your Spam folder.
By default, email in the Spam folder is automatically deleted after a month. This should give you enough time to look at your \”Spam\” emails and check whether they are really spam. However, you may wish to do this more regularly by selecting the email message and then clicking on the Trash bin icon to the right of the folder. Or, you can select \’Delete\’ from the top toolbar. You can also select multiple emails and drag and drop them into the Trash folder.
